| Characteristic | Sub-characteristic | Description |
| Functionality | Suitability | Can the ERP software perform the required functions? |
| Accurateness | Are the results of ERP software as anticipated? | |
| Interoperability | Can the ERP software interact with other systems | |
| Security Compatibility Modularity | Can the ERP software prevent unauthorized access? Can the ERP software exchange information between its modules and with other stand-alone applications. Could be ERP software modules Installed and implemented as single? | |
| Reliability | Maturity | Have faults in the ERP software and hardware devices been eliminated over time? |
| Fault tolerance | Is the ERP software capable to maintain a specified level of performance in case of software and hardware errors? | |
| Recoverability | Can the ERP software resume working and recover affected data in case of a failure? | |
| Usability | Understandability | Does the ERP software’s user recognize how to use the software easily? |
| Learnability | Can the ERP software be learnt easily? | |
| Operability | Can the ERP software work with a minimal effort? | |
| Complexity | Can the ERP software’s user interact with variety of the software modules easily? | |
| Efficiency | Time behaviour | How quickly does the ERP software respond? |
| Resource utilization | Does the ERP software utilize resources efficiently? | |
| Efficiency compliance | Does the ERP software adhere to the existing efficiently standards? | |
| Maintainability | Analyzability | Does diagnose fault or identification a module to be modified within the ERP software, require a minimal effort? |
| Changeability | Can ERP software modules be modified easily? | |
| Stability | Can ERP software modules continue functioning after the change? | |
| Testability Reusability | Can a modified ERP software module be easily validated? Could ERP software modules to be used in a new project being currently developed? | |
| Portability | Adaptability | Can ERP software modules be moved easily to the other environment? |
| Installability | Can ERP software software modules be installed easily? | |
| Replaceability | Can the ERP software be replaced easily with similar system? |